Last Updated July 29, 2016


This privacy policy governs our data practices in connection with your use of the My Boost application on your mobile device.  My Boost is created by Sprint Corporation.

What information does the Application obtain and how is it used?

We collect personal information about you in various ways. We may also get information from other sources and may combine it with information we collect about you. Personal information includes information that is used to identify you, and does not include aggregate or anonymous information.

With your consent, in addition to information collected by the application to provide relevant news and offers, as well as account and device information, we also collect certain information from users, including precise location information, data connection status and success/failure of connection.  This information does not identify you personally and is used for service and network improvement.  You can choose not to allow the Application to collect this data for this purpose by changing your Network Information setting on the application's settings page.

User Provided Information The Application obtains the information you provide when you download or launch and use the Application. We may collect information you enter into our system when using the Application, such as when you submit a help request.  This information may include your address, contact information, device information and device location. We may also use the information you provided us to contact you from time to time to provide you with important information, required notices and promotions.

Automatically Collected Information - In addition, the Application may collect certain information automatically, such as: the type of mobile device you use, your mobile device ID, the IP address of your mobile device, the general location of your device, your mobile operating system, Wi-Fi mac address in your area, the type of mobile Internet browsers you use, and information about the way you use the Application.  With your consent, we also may collect information about your device, such as your battery performance and software updates you have installed for diagnostic, analytic and customer service and troubleshooting purposes.

Does the Application collect precise real time location information of the device?

This application only collects precise location information with your express consent as described above for network and service improvement purposes. 

Otherwise, we collect location information using network triangulation, GPS and Wi-Fi IP address to determine your general, non-precise device location.  We use your general location information to provide you information about retail locations closest to you as well as to target content relevant to your location within the application.  

You may at any time opt-out from further allowing the Application to have access to your location data by:

Do third parties see and/or have access to information obtained by the Application?

Yes. We may share your information with third parties generally in the ways that are described in this privacy statement. We may disclose User Provided and Automatically Collected Information:

Automatic Data Collection and Advertising

We reserve the right to use and disclose the collected non-personal data in an anonymized and obfuscated way for purposes of advertisement by us or our partners. We do not pass any personally identifiable information to ad networks or advertisers.

If you are a Boost subscriber and have opted in to your carrier's Mobile Advertising Program, your network data may be used to serve ads targeted to your interests as described and governed by your carrier's Privacy Policy available at  


Business Transfers
Personal information about you may be disclosed as part of any merger, acquisition, or sale of company assets. In the unlikely event of an insolvency, bankruptcy or receivership, personal information may also be transferred as a business asset.

We do not use the Application to knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at  We will delete such information from our files within a reasonable time.

We are concerned about safeguarding the confidentiality of your personal information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our Application. Please be aware that, although we endeavor to provide reasonable security for personal information we process and maintain, no security system can prevent all potential security breaches.

Data Retention Policy
We will retain data for as long as you use the Application and for a reasonable time thereafter.

This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy and as otherwise required by law. You are advised to consult this Privacy Policy regularly for any changes.

Your Consent
By using the Services, you are consenting to our processing of User Provided and Automatically Collection information as set forth in this Privacy Policy now and as amended by us. "Processing, means using cookies on a computer/hand held device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information.

Contact Us If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us at